This policy explains what happens to your data when you comment on or message @ayman.growth on Instagram, and how our automated reply system — built on Meta's official Instagram API — handles that information.
Pixall Creative Advertising Services operates the Instagram account @ayman.growth, a content and social media consulting business. We run a self-hosted automation system ("the system") that responds to certain Instagram comments and direct messages on our behalf, using Meta's Instagram Graph API.
This policy covers only the data the system processes as a result of your interactions with @ayman.growth. It does not cover Instagram's own handling of your account, which is governed by Meta's policies.
When you interact with our Instagram account — including sending a direct message or commenting on a post — our automated system may process the content of your message or comment in order to generate and send a reply. This may include using a third-party AI service (Anthropic's Claude) to draft the reply text.
We do not sell this data or share it with unrelated third parties. Message content is used solely to generate and deliver a response, and is retained only as long as necessary to operate the automation and improve reply quality.
If Pixall extends this system to a client or trainee account, that account owner's messaging data is processed only for their own account, under this same policy, and is never shared across accounts.
| Data | Source | Why |
|---|---|---|
| Comment text & comment ID | Instagram Graph API webhook | Match against reply keywords, send a private reply |
| Direct message text | Instagram Graph API webhook | Match against reply keywords, or draft an AI reply |
| Instagram-scoped sender/commenter ID | Instagram Graph API webhook | Address the reply to the right person |
| Public username & media ID | Instagram Graph API webhook | Context for the reply; not stored beyond processing |
We do not request or process payment details, passwords, government IDs, or any Instagram data beyond what Meta's webhook sends for a comment or message event.
No human reviews routine matched replies before they're sent. Message content is not used to train any AI model.
Comment and message content is processed in memory to generate a reply and is not kept in a long-term database. Operational logs (which can include message text, for debugging delivery issues) are retained by our hosting provider for a limited rolling window and then automatically discarded.
| Service | Role |
|---|---|
| Meta / Instagram Graph API | Delivers comment and message events to us, and delivers our replies back to you |
| Anthropic (Claude API) | Drafts free-text reply suggestions for messages that don't match a fixed keyword rule |
| Render | Hosts the automation server and its operational logs |
You can stop this automated processing at any time by blocking or reporting the @ayman.growth account, consistent with Instagram's standard controls, or simply by not commenting or messaging keywords the system responds to. To request that we delete logs referencing your messages, contact us using the details below.
We may update this policy as the system changes. The effective date at the top of this page always reflects the latest version.